Built for hospitality operations

Conversational AI

Talk to Norm like you would a colleague. It understands context, asks clarifying questions, and chains actions across your systems.

• ✓Natural language queries and commands
• ✓Multi-turn conversations with context awareness
• ✓Visible thinking steps so you see the reasoning
• ✓Parallel tool calls for faster data gathering
• ✓Approval gates for write operations

Roster Management

Visual drag-and-drop scheduling that syncs with your venue systems in real time.

• ✓Week grid view with staff rows and daily columns
• ✓Day timeline view with hour-by-hour visualization
• ✓Drag shifts between staff members
• ✓Resize shifts to adjust clock-in/out times
• ✓Multi-venue roster support
• ✓Real-time sync with LoadedHub

Procurement & Stock

Track inventory, generate purchase orders, and manage suppliers from a single conversation.

• ✓Stock level queries across time periods
• ✓Automated purchase order generation
• ✓Supplier management and ordering
• ✓Usage calculation and forecasting
• ✓Budget-based stock recommendations
• ✓Multi-line PO editor with approval workflow

HR & Hiring

Manage your hiring pipeline from job posting to onboarding, with AI-assisted candidate screening.

• ✓Job board with status tracking
• ✓Candidate management with application history
• ✓Resume analysis and scoring
• ✓Screening questions and rating system
• ✓Integration with BambooHR
• ✓Employee onboarding workflows

Automated Tasks

Schedule recurring workflows that run on autopilot — checks, reports, and alerts without lifting a finger.

• ✓Daily, weekly, and monthly schedules
• ✓Manual trigger for on-demand runs
• ✓Test mode for dry runs
• ✓Execution history with status tracking
• ✓Per-agent task routing
• ✓Pause and resume workflows

Reporting & Analytics

Generate sales reports, stock analyses, and operational summaries on demand or on schedule.

• ✓Sales data across time periods
• ✓Stock on hand and usage reports
• ✓Budget vs. actual analysis
• ✓Cross-venue comparisons
• ✓Automated report scheduling
• ✓Markdown-formatted output

Integrations

Norm connects to the systems you already use, with a flexible connector architecture that grows with you.

• ✓LoadedHub — rostering, stock, sales
• ✓BambooHR — jobs, candidates, employees
• ✓Bidfood — supplier ordering
• ✓OAuth2 and API key authentication
• ✓Custom connector builder
• ✓Response transforms for clean data

Multi-Venue Management

Manage multiple locations from a single dashboard with per-venue connectors and unified reporting.

• ✓Per-venue connector configuration
• ✓Cross-venue data queries
• ✓Venue-scoped task routing
• ✓Team member access control
• ✓Unified billing per organization